Direct Communications

Contact the Team

Have questions about health platform sync, billing, companion mechanics, or data deletion? We are here to help.

Please do not include sensitive financial or private medical data.

Direct Channels

For urgent security inquiries or billing reconciliation:

Support Email
support@savemypet.app
Publisher
Adex Soft Studio
Response Time
Monday – Friday, within 24–48 hrs

Self-Service Account Deletion

Looking to delete your account? You can do this instantly inside the mobile app: go to Settings → Privacy Controls → Delete Account.

Read the Deletion Protocol →